Wherever two or more people come together, there is bound to be conflict. This course will give participants a six-step process that they can use and modify to resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

 

Skills gained during this course include:

 

• Understanding the five resolution styles

 

• Creating an effective atmosphere

 

• Ability to identify the root of the cause

 

• Focussing on individual and shared needs

 

• Creating a mutual understanding

 

• Building a solution

 

 

 

The Conflict Resolution Course  course is a full day course.

 

FULL DAY COURSE FEE:  $600 Per Student

 

NEXT COURSE AVAILABLE:  Visit Training Calendar